Frequently asked questions

Spriggy is a prepaid card and app for Australian kids aged 6 to 17. From pocket money and a prepaid card to investing and a kid-safe mobile plan, Spriggy helps kids build independence while parents stay in control.

Spriggy is built for families with kids under 18. Kids aged 6 to 17 can use the prepaid card, and parents can start investing for younger kids before they're ready for their own card.

Spriggy Classic is $5 per month for 1 child or $7 per month for 2+ kids, billed annually. Spriggy Plus is $7 or $9 per month and adds investing for your child's future, family discounts and 10 fee-free orders a month with Spriggy Schools (available if your child's school uses Spriggy Schools). Spriggy Premium is $12 or $14 per month with unlimited fee-free Spriggy Schools orders and even more family discounts. Every plan starts with a 7-day free trial.

See the full plan comparison for what's included in each.

Yes. Spriggy is a prepaid Visa card issued under Indue, an authorised deposit-taking institution regulated by APRA. Funds are held securely, the card carries Visa's chargeback protections, and you can lock the card instantly from the Spriggy app if it's lost or used in a way you didn't expect.

Each child gets their own custom prepaid Visa card. Top it up from the Parent Wallet in the app, and they can tap to pay anywhere Visa is accepted.

You get real-time spend notifications when they use their card, can lock the card instantly in an emergency, and merchant restrictions block purchases at alcohol, tobacco, gambling and adult shops.

The Spriggy Card is a prepaid Visa card, not a credit or debit card. Kids can only spend what's loaded on the card, whether that's pocket money, money you've transferred, or money they've moved over from their Savings.

Anywhere Visa is accepted, online and in-store. Merchant restrictions block unsafe spending categories like alcohol, tobacco, gambling, and adult retailers.

Lock it instantly from the Spriggy app and order a replacement. The balance stays safe.

Yes. You can order a new card from the Spriggy app, and it will be sent out. A $10 Prepaid Card Replacement Fee applies.

The Spriggy Growth Portfolio invests in a diversified mix of Australian and global shares, with a small allocation to global infrastructure, through exchange-traded funds managed by Betashares.

Unlike a savings account, this is an investment in share markets. That means the value can go up and it can also go down, sometimes significantly. Returns are not guaranteed, and the portfolio is designed for a minimum investment timeframe of 7 years. It is not suitable for money you may need in the short term.

Your money goes into the Spriggy Growth Portfolio, a professionally managed portfolio designed by Betashares.

The Spriggy Growth Portfolio currently invests 57.75% in global shares, 38.5% in Australian shares, and 3.75% in global infrastructure through exchange-traded funds managed by Betashares.

Your money goes into the Spriggy Growth Portfolio, a professionally managed portfolio designed by Betashares.

The Spriggy Growth Portfolio currently invests 57.75% in global shares, 38.5% in Australian shares, and 3.75% in global infrastructure through exchange-traded funds managed by Betashares.

To invest with Spriggy, you'll need to be on Spriggy Plus or Spriggy Premium. Spriggy Plus is $2 a month more than Spriggy Classic, charged as $24 a year and billed annually with your existing Spriggy membership.

There's no brokerage on buys or sells. Applicable fees and costs apply. You should read the PDS for full fee details.

You can start from $10. You can add to it as a one-off, or set up recurring investments fortnightly or monthly on a schedule that suits your family.

Yes. This is investing, not a savings account, so the value can move up and down.

The Spriggy Growth Portfolio is designed for money that won't be needed in the short term. The PDS suggests a minimum investment timeframe of 7 years. Returns are not guaranteed.

You open and control the account while your child is under 18. The account is opened in the parent's name and may be held for the child's benefit, depending on how it is structured and operated.

Children under 18 have special tax rules for investment income. You should read section 6 of the PDS for general information on tax. This information is general only and is not tax advice.

Spriggy and Betashares provide records to help at tax time. You should consider independent professional tax advice if you are building a meaningful balance or are unsure how the rules apply to your circumstances.

Once your child turns 18, you can continue operating the Spriggy Invest account on their behalf, or you can choose to close it.

If you close the account, the investments will be sold and the cash proceeds, less any fees and costs, will be paid to your nominated bank account.

Investments held through Spriggy Invest cannot be transferred out in-specie, as securities. Holdings must be sold to cash before any funds are transferred out.

The tax consequences of closing, transferring, or continuing to operate the account after your child turns 18 will depend on your individual circumstances, including how the account was structured and operated. You should consider independent professional tax advice before making any decisions. You can also refer to section 6 of the PDS for general information on the tax treatment of investments held through Spriggy Invest.

You are in control. You can choose whether your child can see their investment, so you can either keep it private or use it as a way to teach them about long-term investing and compounding.

Distributions are automatically reinvested into the portfolio rather than paid as cash.

Over time, reinvested distributions can contribute to portfolio growth, though the balance can also fall because this is a share market investment. Reinvested distributions may still need to be reported for tax.

Most mobile plans in Australia are built with adults in mind. That's where we come in!

Spriggy Mobile was designed especially for kids, packed with features they need (no unnecessary extras), and parental controls that keep them safe while they're connected.

Yes! When signing up for Spriggy Mobile, you can choose to keep your child's current mobile number.

When you begin activating your Spriggy Mobile SIM, we'll send a verification code to that number. Just provide the code to complete the transfer.

Depending on the SIM plan you chose, you will have either 4G or 5G coverage.

Choose a SIM plan on our website and complete the online sign-up. Then, download the Spriggy app from the Apple App Store or Google Play Store and follow the steps. Your child's SIM will arrive in 7-10 days, and once activated, they'll be ready to go!

While our mobile plans are designed especially with Aussie kids in mind, the plan will be issued to you as the parent or guardian and you must be at least 18 years old. The plan and service management will be in your name, and you can choose to provide the SIM for use by your child.

Yes, Spriggy Mobile plans are SIM-only, so you'll need to bring your own device. The SIM card will include punch-out sizes to fit most phone models.

No, you don't have to be an existing Spriggy member to join Spriggy Mobile. You can sign up for just Spriggy Mobile, use both services, or stick with just pocket money. Whichever suits you best.

Spriggy Family Rewards gives you access to partner offers and benefits for your family, and is included with Spriggy Plus and Spriggy Premium. Things like discounts on 4,000+ family experiences in locations around Australia, and a year free of Life360 Silver membership. Offers vary from time to time and are not guaranteed. Terms apply to this offers feature, and to each individual offer.

You order through Spriggy Schools as normal. Each order costs $0.29, and at the end of each month we refund the fees for your covered orders straight to your Parent Wallet. Spriggy Plus covers 10 orders a month for your family, and Spriggy Premium covers unlimited orders.

You'll need to link your Spriggy Schools account in the app first. Refunds apply to orders placed after linking.

In the Spriggy app, go to Settings, then Spriggy Membership, then Schools Account, and enter the email you use for Spriggy Schools. We'll send a verification code to that email to confirm the link.

Spriggy Premium members past their free trial receive a code by email for a Life360 Silver annual membership, valued at $99 and activated on Life360's own site. It's available to members who haven't held Life360 Silver before.

Once activated, the membership runs for its full year, even if you change plans.

It depends on your plan. Spriggy Classic gives you a prepaid Visa card for each child, Pocket Money and Jobs, Savings and Goals, and real-time spend alerts. Spriggy Plus adds investing for your child's future, family discounts and 10 fee-free orders a month at Spriggy Schools (available if your child's school uses Spriggy Schools). Spriggy Premium has everything in Plus, with unlimited fee-free Spriggy Schools orders and even more family discounts.

See Membership Plans for full details.

It can be. A younger child means more time for long-term investing to work. Spriggy Plus lets you start small now, while they grow into the money features later.

New members start with a 7-day free trial on Spriggy Classic, no payment details needed. If you choose to upgrade to Spriggy Plus or Spriggy Premium during the free trial period, you will be upgraded instantly.

A bank account gives your kid access to money but no structure around it. Spriggy adds Jobs, Savings and Goals, spending notifications, and merchant restrictions, so they learn to earn, save, and spend responsibly, not just withdraw cash.

Spriggy isn't a bank. We don't make money off interest on loans or credit card fees. We're a small business on a big mission: to help Aussie families raise money-smart kids.

Yes. You can cancel any time during the free trial. After the trial, the Annual Spriggy Membership Fee applies for your billing year in accordance with the Spriggy Terms and Conditions.

If there's $10 or less across your Parent Wallet and kids' Spriggy cards when you cancel, this amount is retained as a cancellation fee. You can spend this remaining amount before cancelling to avoid the fee. If there's more than $10, the full balance will be refunded to you.

Yes. You can change plans anytime in the app. Moving up applies straight away, and you're only charged the difference. Moving down takes effect at the end of your current billing period.

If you've been investing, you'll need to sell your investment before moving to Spriggy Classic. Contact our Member Help team through the app and we'll sort it out with you.

No. Existing members keep their current plan and price, including older legacy plans. If you're on Spriggy Plus, new benefits like family discounts and fee-free Spriggy Schools orders (available if your child's school uses Spriggy Schools) are added automatically, at no extra cost.

Plan prices are shown monthly and billed annually: Spriggy Classic is $60 a year for 1 child or $84 for 2+ kids, Spriggy Plus is $84 or $108, and Spriggy Premium is $144 or $168.

If you move up a plan mid-year, the change applies straight away and you're only charged the difference for the rest of your billing period.