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Frequently asked questions

Everything you need to know about Spriggy, from getting started to investing and mobile plans.

Getting started

What is Spriggy?

Spriggy is a prepaid card and app for Australian kids aged 6 to 17. From pocket money and a prepaid card to investing and a kid-safe mobile plan, Spriggy helps kids build independence while parents stay in control.

What ages is Spriggy for?

Spriggy Classic and Spriggy Plus are for kids aged 6 to 17. Features unlock and evolve as they grow, from first jobs to first investments.

How much does Spriggy cost?

Spriggy Classic is $5 per month for 1 child or $7 per month for 2 to 6 kids. Spriggy Plus is $7 per month for 1 child or $9 per month for 2 to 6 kids and adds long-term investing through Spriggy Invest. Every plan comes with a 7-day free trial.

See the full plan comparison for what's included in each.

Teach your kids money

Is my child's money safe?

Yes. Spriggy is a prepaid Visa card issued under Indue, an authorised deposit-taking institution regulated by APRA. Funds are held securely, the card carries Visa's chargeback protections, and you can lock the card instantly from the Spriggy app if it's lost or used in a way you didn't expect.

How does the prepaid card work?

Each child gets their own custom prepaid Visa card. Top it up from the Parent Wallet in the app, and they can tap to pay anywhere Visa is accepted.

You get real-time spend notifications when they use their card, can lock the card instantly in an emergency, and merchant restrictions block purchases at alcohol, tobacco, gambling and adult shops.

Is Spriggy a debit or credit card?

The Spriggy Card is a prepaid Visa card, not a credit or debit card. Kids can only spend what's loaded on the card, whether that's pocket money, money you've transferred, or money they've moved over from their Savings.

Where can my kids use their Spriggy Card?

Anywhere Visa is accepted, online and in-store. Merchant restrictions block unsafe spending categories like alcohol, tobacco, gambling, and adult retailers.

What happens if they lose the card?

Lock it instantly from the Spriggy app and order a replacement. The balance stays safe.

Can I change the card design later?

Yes. Your kids can switch their card design any time from the Spriggy app, and a new card will be sent out.

Investing for your kids' future

What kind of investment is the Spriggy Growth Portfolio?

The Spriggy Growth Portfolio invests in a diversified mix of Australian and global shares, with a small allocation to global infrastructure, through exchange-traded funds managed by Betashares.

Unlike a savings account, this is an investment in share markets. That means the value can go up and it can also go down, sometimes significantly. Returns are not guaranteed, and the portfolio is designed for a minimum investment timeframe of 7 years. It is not suitable for money you may need in the short term.

What am I actually putting their money into?

Your money goes into the Spriggy Growth Portfolio, a professionally managed portfolio designed by Betashares.

The Spriggy Growth Portfolio currently invests 57.75% in global shares, 38.5% in Australian shares, and 3.75% in global infrastructure through exchange-traded funds managed by Betashares.

How does the investing work?

Your money goes into the Spriggy Growth Portfolio, a professionally managed portfolio designed by Betashares.

The Spriggy Growth Portfolio currently invests 57.75% in global shares, 38.5% in Australian shares, and 3.75% in global infrastructure through exchange-traded funds managed by Betashares.

How much does investing cost?

To invest with Spriggy, you'll need to be on the Spriggy Plus plan, which is $2 a month more than Spriggy Classic, charged as $24 a year and billed annually with your existing Spriggy membership.

There's no brokerage on buys or sells. Applicable fees and costs apply. You should read the PDS for full fee details.

What's the minimum to start?

You can start from $10. You can add to it as a one-off, or set up recurring investments fortnightly or monthly on a schedule that suits your family.

Can the balance go down?

Yes. This is investing, not a savings account, so the value can move up and down.

The Spriggy Growth Portfolio is designed for money that won't be needed in the short term. The PDS suggests a minimum investment timeframe of 7 years. Returns are not guaranteed.

How does tax work: is it in my name or my child's?

You open and control the account while your child is under 18. The account is opened in the parent's name and may be held for the child's benefit, depending on how it is structured and operated.

Children under 18 have special tax rules for investment income. You should read section 6 of the PDS for general information on tax. This information is general only and is not tax advice.

Spriggy and Betashares provide records to help at tax time. You should consider independent professional tax advice if you are building a meaningful balance or are unsure how the rules apply to your circumstances.

What happens when they turn 18?

Once your child turns 18, you can continue operating the Spriggy Invest account on their behalf, or you can choose to close it.

If you close the account, the investments will be sold and the cash proceeds, less any fees and costs, will be paid to your nominated bank account.

Investments held through Spriggy Invest cannot be transferred out in-specie, as securities. Holdings must be sold to cash before any funds are transferred out.

The tax consequences of closing, transferring, or continuing to operate the account after your child turns 18 will depend on your individual circumstances, including how the account was structured and operated. You should consider independent professional tax advice before making any decisions. You can also refer to section 6 of the PDS for general information on the tax treatment of investments held through Spriggy Invest.

Can my child see the investments?

You are in control. You can choose whether your child can see their investment, so you can either keep it private or use it as a way to teach them about long-term investing and compounding.

Does the Spriggy Growth Portfolio earn compound interest?

Distributions are automatically reinvested into the portfolio rather than paid as cash.

Over time, reinvested distributions can contribute to portfolio growth, though the balance can also fall because this is a share market investment. Reinvested distributions may still need to be reported for tax.

Mobile and online safety

Why Spriggy Mobile?

Most mobile plans in Australia are built with adults in mind. That's where we come in!

Spriggy Mobile was designed especially for kids, packed with features they need (no unnecessary extras), and parental controls that keep them safe while they're connected.

Can I transfer my child's existing number?

Yes! When signing up for Spriggy Mobile, you can choose to keep your child's current mobile number.

When you begin activating your Spriggy Mobile SIM, we'll send a verification code to that number. Just provide the code to complete the transfer.

What mobile coverage will I get?

Depending on the SIM plan you chose, you will have either 4G or 5G coverage.

How do I sign up?

Choose a SIM plan on our website and complete the online sign-up. Then, download the Spriggy app from the Apple App Store or Google Play Store and follow the steps. Your child's SIM will arrive in 7-10 days, and once activated, they'll be ready to go!

Can my child sign up for Spriggy Mobile?

While our mobile plans are designed especially with Aussie kids in mind, the plan will be issued to you as the parent or guardian and you must be at least 18 years old. The plan and service management will be in your name, and you can choose to provide the SIM for use by your child.

Do I need to bring my own phone?

Yes, Spriggy Mobile plans are SIM-only, so you'll need to bring your own device. The SIM card will include punch-out sizes to fit most phone models.

Do I need to be an existing Spriggy member?

No, you don't have to be an existing Spriggy member to join Spriggy Mobile. You can sign up for just Spriggy Mobile, use both services, or stick with just pocket money. Whichever suits you best.

Membership plans

What do I get for my membership fee?

It depends on your plan. Spriggy Classic gives you a prepaid Visa card, Pocket Money and Jobs, Savings and Goals, and real-time spend alerts. Spriggy Plus adds long-term investing through Spriggy Invest.

See the Spriggy Terms and Conditions for full details.

Is there a free trial?
Yes. Every plan comes with a 7-day free trial. No payment details required to start.
Why should I pay when my bank account is free?

A bank account gives your kid access to money but no structure around it. Spriggy adds Jobs, Savings and Goals, spending notifications, and merchant restrictions, so they learn to earn, save, and spend responsibly, not just withdraw cash.

Spriggy isn't a bank. We don't make money off interest on loans or credit card fees. We're a small business on a big mission: to help Aussie families raise money-smart kids.

Can I cancel anytime?

Yes.

If there's $10 or less across your Parent Wallet and kids' Spriggy cards when you cancel, this amount is retained as a cancellation fee. You can spend this remaining amount before cancelling to avoid the fee. If there's more than $10, the full balance will be refunded to you.

Does the price cover all my children?
The 1-child price covers one child. The 2 to 6 children price covers up to six kids with the same features. Each child gets their own card and account.
What happens after the free trial?
Your membership starts automatically. You can cancel anytime before the trial ends if it's not for you.
Can I switch plans?
Yes. Upgrade or downgrade anytime in the app. Your portfolio and balance carry over. Nothing gets lost.